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Frequently Asked Questions

Using this site - ADA Accessibility

We are committed to making our website accessible to everyone, including those with disabilities. If you are having difficulty accessing any part of this website, you can contact us directly through the chat icon at the bottom of this page. We welcome your suggestions and comments as we engage in ongoing efforts to improve the accessibility and usability of our website.

How do I place my order?

All Bobby Weir & Wolf Bros Super VIP Experience tickets must be purchased online. Tickets will go on sale on Thursday, September 28th at 10AM ET. After you click your desired date, you will be directed to our ticketing partner to make and finalize your order.

Do the Bobby Weir & Wolf Bros Super VIP Experience tickets have an age restriction?

Everyone attending the show must have a ticket. If the show has an age restriction, you will be notified at the time of purchase. Please check the Broward Center for the Performing Arts website for more information.

What is a Premium Reserved ticket?

A Premium Reserved ticket is an assigned seat. During the purchase process, you will see the location of your premium reserved seat prior to completing your order.

If I purchase a Platinum Ticket, is that the same as a VIP ticket?

Platinum tickets are not VIP tickets. Platinum tickets do not include access to VIP areas at the venue. Please be mindful when completing your purchase and be sure to filter on the ticket provider’s website so you purchase the correct VIP Package.

How do I receive my merchandise gift?

All merchandise must be picked up on-site at the venue during VIP check-in hours with 100x. Further instructions will be provided closer to the event, sent via email to the email address used for purchase. Please note, we cannot ship merchandise before or after the event.

What time should I show up to the venue for soundcheck?

Please keep an eye on your inbox for important updates from 100x Hospitality regarding your Super VIP experience. A few days before the event, we will email you specific instructions and detailed information regarding location and time of VIP check-in and estimated soundcheck timing. We suggest you plan to arrive about 2-3 hours before general doors.

If you have not received this informational email within 72-hours of your specific show date, we advise checking in your spam or promotions folder as it may have been filtered there.

Is parking included with my Super VIP ticket purchase?

No, parking is not included with the Super VIP ticket. Please check the Broward Center for the Performing Arts website for all parking details.

Can I acquire Accessible Seating as a part of the VIP Program?

Availability and type of accessible seating tickets will vary based on the Broward Center for the Performing Arts availability and policies. If you would like to inquire about Accessible Seating as part of your Super VIP purchase, please reach out to us at bobbyweir@100xhospitality.com. We will go over all available options. Be sure to include your name, package type, show date, and your order number when reaching out to us.

Do I need to be vaccinated for COVID-19 to purchase a Super VIP ticket and attend the event?

In the best interest of fans and staff, the Event Organizer will continue to monitor local COVID-19 trends and meet or exceed protocols mandated by local governments. By purchasing tickets to this event, you agree to abide by the health and safety measures in effect at the time of the event, which may include wearing masks, providing proof of vaccination status and/or providing proof of negative COVID-19 test. Government mandates, venue protocols, and event requirements are subject to change. For more information, please visit the Broward Center for the Performing Arts website.

What if my plans change and I no longer want my purchased Super VIP ticket?

All Super VIP tickets are non-refundable. Please refer to our Purchase Policy for complete details.

Can I use my 100x package for a promotional giveaway?

No. Please see our Purchase Policy for more details.

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